1. Introduction

Welcome to Monkeflow! Monkeflow (“Monkeflow,” “Company,” “we,” or “us”) provides its Services (as described below) through its website located at www.monkeflow.ai and any related applications or interactive features owned and operated by Monkeflow (collectively, the “Site”).

By accessing or using our Site and Services, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our Services.

2. Description of Services

Monkeflow is an AI-powered email marketing platform designed to help businesses create high-converting emails with ease. The platform enables users to:

* Generate email campaigns and automated flows
* Access customizable templates
* Use AI-generated subject lines
* Optimize performance with analytics and automation

The Services include any new features or updates added to the platform.

3. Acceptance of Terms

By using Monkeflow, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using Monkeflow on behalf of a business, that business also accepts these Terms.

4. Changes to Terms

We may update these Terms from time to time. If changes occur, we will notify you through the Site, email, or other means. Continued use of our Services after the update means you accept the revised terms.

5. Access & Account Security

* Account Registration: You may need to create an account to access certain features. You agree to provide accurate and up-to-date information.

* Security: You are responsible for keeping your login credentials secure. Do not share your password with others.

* Age Restriction: You must be at least 16 years old to use Monkeflow. If you are under the legal age for online services in your country, you may not use the platform.

6. Payment & Billing

* Certain features of Monkeflow require a paid subscription.
* By purchasing a subscription, you authorize us to charge your selected payment method.
* Subscriptions automatically renew unless canceled before the renewal date.
* For billing inquiries, contact us at help@monkeflow.com‍

7. Acceptable Use PolicyYou agree NOT to:

* Use Monkeflow for spam, phishing, or illegal activities
* Share misleading or false information
* Violate the intellectual property rights of others
* Attempt to disrupt the platform’s functionality

We reserve the right to suspend or terminate accounts that violate these policies.

8. Intellectual Property

All content, software, and trademarks on Monkeflow belong to Monkeflow, Inc. You may not reproduce, distribute, or modify any part of our platform without permission.

9. Data & Privacy

By using Monkeflow, you agree to the collection and use of your data as described in our Privacy Policy.

10. Service Availability

We aim to provide continuous access to our Services but do not guarantee 100% uptime. Monkeflow may undergo maintenance, updates, or unexpected downtime.

11. Refunds & Cancellations

We offer a 14-day refund policy for new subscribers. After this period, payments are non-refundable.

12. Limitation of LiabilityMonkeflow is provided "as is", and we are not responsible for:

* Loss of revenue or business caused by using or not using the platform
* Any disruptions, errors, or security breaches

13. Contact & Support

For any issues, reach out to us at help@monkeflow.com