Refund Policy
At Monkeflow, we’re confident you’ll love how effortlessly our AI-powered email marketing platform helps you create high-converting campaigns. But if you’re not 100% satisfied, we’ve got you covered with our 14-day money-back guarantee.
How It Works
Eligibility
Our 14-day money-back guarantee applies to all Monkeflow subscriptions purchased directly from www.monkeflow.ai.
Time Frame
You have 14 days from the date of purchase to request a refund. If more than 14 days have passed, we won’t be able to process a refund.
Requesting a Refund
To initiate a refund, contact us at help@monkeflow.com with your order number and a brief reason for your request. Our team will review your request and respond within 1-2 business days.
Refund Processing
Once approved, we’ll process your refund, and the amount will be credited to your original payment method within 5-7 business days. Please note that processing times may vary depending on your payment provider.
Conditions
Digital Subscriptions: As a digital SaaS platform, we may request feedback on your experience to help us improve Monkeflow.
Non-Refundable Items: Any custom services or consulting provided by Monkeflow are non-refundable.
Need Help?
If you have any questions, reach out to us at help@monkeflow.com. We’re here to ensure you have the best experience possible.
Thank you for choosing Monkeflow—we can’t wait to help you supercharge your email marketing! 🚀